This blog will walk you through some simple steps you need to follow to import the data from a excel spreadsheet into your service now table.
Step1: Create the .XLS which matches the column names of your service now table.
Step2: Create an import set (System Import sets > Load Data)
Step3: Create a transform map
Please provide the name of the target table
Click on “Auto map matching fields”
You will see that column names from the excel sheet is mapped to the columns in the target table.
Click on Transform
Ensure that the selected map is the same that you just created